Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

All items sold at Pop up Markets are Final sale items therefore we do not accept returns or exchanges.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. An automatic 10% restocking fee will be applied to your return. 

To start a return or exchange, please send us a message at info@dsflwear.com

You will be responsible for purchasing the shipping label.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@dsflwear.com. We will reach out to you during business hours Monday-Friday. 8am to 5pm

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we DO NOT accept returns or exchanges on sale items or gift cards.

Exchanges
To start a exchange, send us a message at  info@dsflwear.com If the product is out of stock, you will be given a refund.

Refunds
We only offer store credit. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded in the form of store credit only.

Please remember it can take some time for your bank or credit card company to process and post the refund and have it show on your bank statement.

If more than 15 business days have passed since we’ve approved your return and no action has been taken, please contact us at info@dsflwear.com